Shipping policy
Shipping Destination
We currently ship only within Germany. Orders placed from outside Germany cannot be fulfilled at this time.
Shipping Costs
- Flat rate shipping within Germany: €5.99 (VAT included)
-
Free shipping on orders over €80.00 (VAT included)
The applicable shipping cost is displayed clearly at checkout before payment.
Order Cut Off Time
The order cut off time is 12:00 pm. Orders placed after this time are handled the next business day, adding a day to the estimated delivery timeframe.
Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation (excluding weekends and public holidays).
Delivery Time
Delivery within Germany typically takes 2–5 business days after dispatch.
In the event of delays or lost shipments, please contact us and we will assist in resolving the issue.
Shipping Carrier
We ship using reliable third-party carriers operating within Germany. Tracking details will be shared once your order has been dispatched, where applicable.
Taxes and VAT
All prices shown on our website include applicable VAT, in accordance with German regulations. No additional customs duties or import taxes apply for deliveries within Germany.
Order Tracking
If tracking is available for your shipment, you will receive a confirmation email with tracking information once your order has been shipped.
Contact Information
If you have any questions regarding shipping, feel free to reach out:
Email: hello@homeofspring.com
Website: https://www.homeofspring.com
